It is a familiar situation - one with which most people can identify. On the day that a report or important deliverable becomes due, suddenly the Internet stops working. A call to Shaw or Telus, router reboot, computer reboot, and trip to and from Future Shop later, the Internet is still not working properly, and now there is even less time to complete the work. As a result, a due date is missed, or a friend is disappointed, or at the very least your day is ruined because something that should have been simple was not so.

Welcome to computers and the world of troubleshooting computers. Just as some people did with automobiles in the early 20th century, many now attempt to service their own computers without help, and with dismal results. Not knowing better, many spend money ineffectively on solutions that will not work, or waste huge volumes of time that would better be spent on billable labour. Most would agree that wasting money or time on attempting to fix cars without the proper credentials is not acceptable. Likewise with computers. Therefore, we propose a superior solution.

Potential Computer Problems

• Slow Internet
• Cannot connect to Internet
• Viruses
• Spyware
• Hard drive crash
• Hard drive failure
• Hard drive corruption
• Printing problems
• Cannot open documents correctly
• Multiple computer problems

"Do IT yourself" computer repair

For each one of the above-listed problems, it is possible to find dozens of "solutions" on the Internet, all ranging from $20 to $99, and all claiming to solve the problems. Unfortunately, just like buying medicine from the pharmacy, taking the wrong pill can have negative consequences, or no effect at all (except on the pocketbook). In addition, equipment is often required to service computers that is not readily available to most individuals and businesses, so that even the "solution" from the Internet or local drug store will then require more and more purchases, without knowing if the problem will even get better.

The following problems have been noted with "do it yourself" computer repair:

• Budgeting is difficult or impossible. The per-computer cost skyrockets in an unpredictable and scary way, which may be acceptable for hobbyists, but is definitely not acceptable for businesses and ordinary users.
• Gigantic volumes of time gets wasted trying random "solutions" that may or may not work. This is a learning process which most people would do well to avoid.
• The really important work gets sidetracked by recurring computer problems, which are not part of the job description.
• Important data gets lost, resulting in the loss of even more time and energy.
• Depression sets in... etc.

As a result of this unnecessary trouble, "do it yourself" computer repair is not a viable option for most individuals and companies.

Alternative to "Do IT yourself" computer repair

Hiring Transparen Corporation to manage and support your computer systems is a superior solution, which operates much like an insurance policy for your computers. For a fixed, easy-to-budget monthly fee, we offer on-site service, on-site computer diagnostics, computer repairs, network services such as network administration, systems administration, and other related services.